⚡ 24/7 Support Available | 🔒 Secure Platform | 💎 Fast Response Time

FixedFloat

Instant Crypto Exchange

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Contact Our Support Team

Need help with your Exchange Crypto transaction or have questions about fixed float rates? We're here 24/7.

📧

General Support

Questions about our Crypto Swap platform, features, and general inquiries.

support@fixedfloat.inc
⚡

Transaction Issues

Urgent help with pending or stuck Exchange transactions.

urgent@fixedfloat.inc
💼

Business Inquiries

Partnerships, integrations, and business proposals.

business@fixedfloat.inc

📝 When Contacting Support

To help us resolve your issue quickly, please include:

  • Transaction ID or order reference number
  • Trading pair used (e.g., BTC to USDT)
  • Rate type selected (fixed float or floating)
  • Deposit transaction hash from blockchain
  • Your destination wallet address
  • Detailed description of the issue
  • Screenshots if applicable

⏱️ Response Times

General inquiries: Within 2-4 hours
Transaction issues: Within 30 minutes
Business inquiries: Within 24 hours

💡 Quick Help

Check our FAQ section for instant answers about ff io compatibility, rates, and common issues.