🔒 Your Privacy is Our Priority

FixedFloat

Instant Crypto Exchange

Privacy Policy

Effective Date: November 1, 2025

1. Our Privacy Commitment

FixedFloat.inc ("we," "our," or "the platform") is committed to protecting your privacy when you Exchange Crypto on our platform. This Privacy Policy explains our data practices for fixed float and floating rate transactions. We operate on a privacy-first principle with minimal data collection.

2. Information We Collect

2.1 Transaction Data

When you perform a Crypto Swap, we temporarily collect:

  • Cryptocurrency wallet addresses (deposit and destination)
  • Transaction amounts and selected trading pairs
  • Rate type selection (fixed float or floating)
  • Blockchain transaction hashes and timestamps
  • Exchange status and completion data

This data is retained for 30 days for support purposes, then permanently deleted. We do not link transactions to personal identities.

2.2 Technical Information

We automatically collect standard technical data including IP addresses, browser types, device information, and access timestamps. This helps us maintain security, prevent fraud, and optimize our Exchange platform performance, similar to ff io services.

2.3 No Personal Information

We do not require or collect personal information such as names, email addresses, phone numbers, or identity documents. You can Swap Crypto completely anonymously without KYC.

3. How We Use Information

We use collected information exclusively to:

  • Execute and complete your Exchange Crypto transactions
  • Provide transaction status updates and confirmations
  • Offer customer support and resolve disputes
  • Detect fraudulent activity and prevent abuse
  • Improve platform functionality and user experience
  • Comply with applicable legal requirements

4. Data Retention

Transaction records are stored for 30 days after completion to facilitate support and dispute resolution. After this period, all transaction-specific data is permanently deleted. Technical logs are maintained for up to 90 days for security auditing.

5. Data Security

We implement industry-standard security measures including end-to-end encryption, secure server infrastructure, regular security audits, and strict access controls. While we employ robust security, no internet system can guarantee absolute security.

6. Third-Party Services

Our platform may integrate with blockchain networks, liquidity providers, and infrastructure services. These entities operate under their own privacy policies. We do not share your transaction data with third parties for marketing purposes.

7. Cookies and Tracking

We use essential cookies strictly necessary for platform functionality, such as maintaining your session during a Crypto Swap. We do not use advertising cookies or third-party tracking that identifies individual users.

8. Your Privacy Rights

You have the right to:

  • Request information about transaction data we hold
  • Request deletion of your data (subject to legal obligations)
  • Object to data processing for specific purposes
  • Lodge complaints with data protection authorities
  • Contact us regarding privacy concerns

9. International Data Transfers

FixedFloat operates globally. By using our service to Exchange Crypto, you consent to data processing in jurisdictions where our infrastructure is located. We comply with GDPR, CCPA, and other applicable data protection regulations.

10. Policy Updates

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised "Effective Date." Continued use of our Crypto Swap service after changes constitutes acceptance.

11. Contact Us

For privacy-related questions or data access requests:

privacy@fixedfloat.inc