Effective Date: November 1, 2025
By accessing or using FixedFloat.inc (the "Platform"), you agree to these Terms of Service ("Terms"). If you disagree with any part, you must not use our Exchange Crypto service. These Terms constitute a legally binding agreement.
FixedFloat.inc provides cryptocurrency exchange services enabling users to Swap Crypto assets. Our services include:
You must be at least 18 years old and have legal capacity to enter binding contracts. By using our service to Exchange Crypto, you represent that you meet these requirements and comply with all applicable laws in your jurisdiction.
Fixed Float Rates: Exchange rates are locked for a specific time window (15-30 minutes), protecting you from price volatility. You must send your deposit within this period to receive the guaranteed rate.
Floating Rates: Exchange rates are determined at transaction execution time based on current market conditions. The final amount may differ from the initial estimate due to market fluctuations.
Each trading pair has minimum and maximum transaction limits displayed before confirmation. Transactions outside these limits may be rejected, refunded (minus network fees), or delayed.
Our service fee (typically 0.5%) is clearly displayed before you confirm your Crypto Swap. Network fees (blockchain costs) are additional and vary by network. All fees are deducted from the amount you receive.
You agree to:
Cryptocurrency trading involves substantial risks including extreme price volatility, network congestion, and potential loss of funds. You acknowledge these risks and agree that you use our Exchange platform entirely at your own risk.
FixedFloat.inc does not provide investment advice, financial planning, or trading recommendations. All information is for informational purposes only. You are solely responsible for your trading decisions.
While we strive for continuous availability, we do not guarantee uninterrupted access. The Platform may be temporarily unavailable due to maintenance, technical issues, or force majeure events. We are not liable for losses from service interruptions.
You must not:
Due to the irreversible nature of blockchain transactions, refunds are generally not possible once an exchange is executed. If you believe an error occurred, contact our support team within 24 hours at support@fixedfloat.inc. We will investigate legitimate claims on a case-by-case basis.
To the maximum extent permitted by law, FixedFloat.inc shall not be liable for any indirect, incidental, special, or consequential damages. Our total liability for any claim is limited to the service fees paid for the specific transaction in question.
You agree to indemnify and hold harmless FixedFloat.inc from any claims, damages, losses, or expenses arising from your use of the service, violation of these Terms, or violation of any laws or third-party rights.
Your use of the Platform is governed by our Privacy Policy. We collect minimal data and operate on a privacy-first principle. No personal information or KYC is required to Exchange Crypto.
We reserve the right to modify these Terms at any time. Changes will be posted with an updated "Effective Date." Continued use after modifications constitutes acceptance of the updated Terms.
These Terms are governed by applicable international laws. Disputes shall be resolved through binding arbitration in accordance with international arbitration rules.
For questions about these Terms: